I just wanted to take a moment and shout out praises to Joe with customer service at Casa Mechanical. Our AC system quit working during 100+ degree weather outside which will sent us into desperation mode. I contacted our builder, Meritage Homes and after numerous attempts with them not responding I was extremely frustrated. Please do yourself a favor and run from Meritage, they don't and won't give a damn about you regardless of your problem. I found out that Casa had installed our AC system when our home was built so I called them and they connected me with Joe. Man, he has been a lifesaver and really helped us in this time of need. They came out when they said they would and did a fantastic job with the install. We really couldn't be happier with the. I highly recommend them.
My a/c went out Wed night at 730pm...by the next morning at 10am Evan from Casa was at my front door with window units until they could get my part in and fix it. Evan you are simply the best and so is Casa Mechanical!!!! My A/C was repaired that evening by 5pm!! What a wonderful team for awesome service. Thank you Evan!!!
Casa Mechanical team did a great job installing a new AC system in my home. The 15 yr old system was a challenge to get out of the small closet but they persevered and the new system (Carrier) is so much more efficient at cooling all of the rooms evenly. The technicians were very professional and did a great job start to finish! I highly recommend this company!
We have used Casa Mechanical since 2012 in our previous house. Also purchased a new variable speed unit from them from the current house AC became more expensive to fix than we could tolerate. Love this current unit. We have the annual maintenance plan with Casa and their service personnel are professional and efficient. I would recommend them to anyone in the north Austin, Cedar Park, Leander, Georgetown, Liberty Hill areas.
I have used Casa for the past 2 years. They have always arrived promptly and fixed my water heaters quickly and efficiently. Yesterday my State Gas Hot Water Heater went out. Casa had replaced "the brain" of the unit in 60 days ago in August. I called Casa at 8:00 am and by 12:30 Mr. Talmage arrived to fix my problem. He was very professional, knowledgeable, and extremely polite. In 20 minutes the part was replaced and I was back in business. Entire repair was under warranty. When a company responds this quickly to a warranty it speaks volumes as to their reputation. Needless to say I will continue to keep their phone number handy for future home repairs.
Can't say enough good things about Evan, Joe, and the crew at Casa Mechanical. They took a difficult retrofit scenario and walked me through every step, ending with a super cold and efficient HVAC system where there was none before. Thanks again for everything Casa!
Casa Mechanical was referred to us by friends and we could not be more satisfied. Needed an entire new heating/air conditioning system including duct work. The sales representative, Gino, was at our house 2 days after we contacted Casa, explained what was needed, and had our installation appointment set up as we requested. Never felt like we were being pressured into the sale. The installation crew under the supervision of Aldo was amazing. Two crews came out and were able to complete the job in one day! They were on time, professional, and cleaned up after the work was completed. It is hard to decide who to choose in general , let alone when you need the job completed quickly, and especially when spending a good "chunk of change" on a project like this. Without a doubt we are very pleased and would recommend highly!
Gino Heineman was amazing!! He was helpful worked around our schedules and gave impeccable service. The installers did a wonderful job, left our home clean and made for a painless (as possible) installation process.
This review is to show appreciation for the gentleman Rick that came out to our house this morning. We were his first call of the day. He was a true professional and when I asked if he had shoes booties he right away went and got them and put them on before entering. He identified the problem and fixed it within minutes.
Rick was beyond excellent. He also called before arriving and that was fantastic because I’ve got a full house with a toddler and 2 dogs.
Rick is fantastic and I would feel comfortable and confident with him in my home to service our ac and heating.
Rick deserves recognition for his hard work and dedication. Being an AC technician is hard grueling work.
Thank you Rick! You made my day also, with the Maytag commercial joke.
I want Casa to know how lucky they are as an organization that Rick is part of their team.
Thank you Rick!!!
Replaced heating and A/C units in October 2017. Best decision made, the system works better than the original units. Would highly recommend using Casa Mechanical and ask for Evan Young and his install team.
