Made a call into the emergency line and received no response. Called in the morning and they gave me an earliest of 3 days out. Bear in mind we have no heat. Should have listened to the multiple neighbor issues. Will definitely never use them again.
Update from previous 1 star review: Spoke with Joe and the issue was rectified within 2 hours of contact beyond what I felt was reasonable. Tony explained what happened and why, which is perfect for us who know nothing about the system, but want it to work right. I will continue to work with Joe, Tony, and their team in the future.
I had Casa Mechanical come out for a plumbing issue about a year ago after having another company come out. The original company was trying to charge me an outrageous amount for minor work. I called Casa Mechanical and told them the part that I "needed". Their price was far less and they had someone out there same day. Once they got out there and looked at the issue they said I actually did not need the part. They made a minor adjustment and everything has been great since. Fast forward to current time. They just replaced some old faulty AC equipment in my attic. Again, excellent service, very prompt and professional at a competitive price. They are the only ones that I will call for HVAC and Plumbing work.
I have used Casa Mechanical twice in the past year for replacement HVAC systems in both commercial and residential applications. On both occasions they were on time, competitively priced and executed a professional installation. The professionalism didn't stop with the installation of the units. Aldo and his crew thoroughly checked each unit's mechanical functions ( including checking all drain lines), explained how the new thermostats operated as well as cleaned up both the attic and downstairs work areas. In this day of high prices and low quality, it's encouraging to find a company that applies old school values to new age technology with outstanding results.
My first time ever dealing with replacing an AC in my condo, I got several different quotes from places and I finally had a friend recommend Casa to replace my AC. I called and talked to Gino on the phone, and sent him some pictures of my current system. Within minutes, he sent me a text back with a quote that beat every single quote I had gotten so far. A few days later the technician, Xavier showed up to my condo with another technician and changed out my whole system in less than a day. I highly recommend Casa if you run into AC issues, save yourself some time and just call to get a quote, they are awesome.
We discovered an AC problem over the weekend at our daughter's house. Contacted CASA, Aaron was straightforward with pricing both weekend and week day. Service engineer John, arrived and solved the problem. Both were extremely professional and really felt like they were trying to take care of the customer. We will continue with a maintenance contract.Highly recommend CASA and their staff!
Excellent people..
I live in the country and experienced a heater issue, I called Casa Mechanical with my issue. The service tech showed up as promised, diagnosed the problem, ordered the problem part, installed it promptly and I was soon back in business with heat on one of the coldest days of the year. Thanks again to the Casa Mechanical staff, from management to service techs.
These guys are TOP NOTCH in my opinion!!!!!!
Thanks again from David Hansson
Quick and attentive. Very professional and courteous
Our hot water heater went out due to a known bad part. Their tech guy, Brett, came out and fixed it. What's more, he spent plenty of time instructing us how to relight the pilot light and tweaked a couple more items. Definitely 5-star service!
I used Casa Mechanical to come out and install a new hvac system in place of my 30+ year old unit. Also replaced some ducts in the attic. They did an amazing job and couldn't be happier! The unit cools the house very quickly and efficiently. The service was very friendly and very helpful in determining the best system for my house. The price was also terrific! I highly recommend this company.
