CASA Mechanical Services

Going the Extra Mile to Ensure We have Heat

I just wanted to take a minute to send you a thank you for the excellent service we received on January 9th. About 2:00 am in the morning my wife woke up because our central air\heating unit was blowing cold air instead of heat. The thermostat read 66 degrees and it was about 49 degrees outside at the time. The only way we could get it to shut off was to throw the main breaker in the garage. Needless to say we both were in a bad mood when we got up at 6:00 am to a chilly 65 degrees.

I called Casa Mechanical first thing in the morning. Received a prompt call back booking the repair later in the day. I received a call from “Chris” around 12:15 stating that the truck was in route. At 12:30 a nice young man named Jose arrived. I was very impressed with his professionalism and courteous demeanor. He quickly found the issue with the furnace and explained about the Ignition Control Panel function. After about 5 minutes of tests he called to check on replacement part availability. He left and actually picked up a new part in Austin himself, then returned to complete the repair at 2:45. Everything was completely installed and tested by 3:15. Boy it will be so nice to get a good WARM night sleep. Please give my thanks to Jose for going the extra mile to insure we have heat before this cold front hits (expecting 30 degree nights) tomorrow night.

I have used Casa Mechanical for plumbing, water heater and water softener replacement in the past 10 years. They have always impressed me and I never hesitate recommending their services to my friends and neighbors. It is nice to hear the nice feedback from others after they have used their service.

Thank you Casa Mechanical... GREAT JOB once again. Please do not ever change.

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