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- It is with great pleasure that I recommend Casa
- Operation Dead Bird Removal
- Great Casa Team!
- Casa Mechanical has Gone Above and Beyond
- Thank You for Your Great Service
- Very Professional and Thorough
- Professional Workmanship and Unmatched Attitudes
- A Female Perspective
- Treated Me Like Family and With Respect
- Friendly, Responsible and Professional
- Going the Extra Mile to Ensure We have Heat
- Showed Up Early and Finished on Time
- Friendly, Professional and Informative
- Switched the Heating On for the 1st Time
- CASA went above and beyond to resolve our problem
- Quality Equipment and Service
- New HVAC System
- Impressive Knowledge
- Rapid Diagnosis
- Quick and Responsive
CASA went above and beyond to resolve our problem
We purchased a new Centex home in 2008 in the Garlic Creek subdivision of Buda, Texas. During the first year we had an issue with large temperature variations from the back of the house and the front. Since the master bedroom is in the front of the house this temperature variation was only a problem during very hot or very cold days when we had company. It wasn't until this last summer, a very hot one I might add, that we had to address the problem. After speaking with Centex they stated that we were outside of the 2 year new home warranty and did not offer much help. I called CASA Mechanical who had been out twice before to check the HVAC system and I spoke with Joe Pringle and explained the situation and he was very receptive to our predicament. Mr. Pringle understood that it was hard to recognize that there was still a problem since no one regularly slept or spent much time in the back rooms. Even though we were in fact outside of the new home warranty, Mr. Pringle offered to send a technician out to increase the diameter of the lines leading to these rooms. Since CASA came out we have noticed that there is no longer a temperature variation and the A/C and Heating system is working efficiently. Mr. Pringle and CASA went above and beyond to resolve our problem even though they were not required too. Customer service in my opinion is just as important as any product and it was apparent that CASA feels this way too. I would highly recommend CASA Mechanical to anyone in the future.
